Frequently Asked Questions

Find answers to common questions about LuxeMia orders, shipping, final-sale terms, covered order issues, sizing, product details and payment.

Where does LuxeMia ship?

LuxeMia ships to the United States, Canada, the United Kingdom, Australia, New Zealand, South Africa, and Mauritius. U.S. standard shipping is $14.99 below $199 and free at $199 and above.

How long does LuxeMia shipping take?

In-stock online items receive tracking after dispatch. Carrier transit time begins after dispatch.

How should I choose a LuxeMia size?

Take current body measurements and compare them with the size options and details on the exact product page. Contact LuxeMia before ordering if the listing is unclear.

What is LuxeMia’s return policy?

All sales are final and exchanges are not accepted, subject to applicable law. Report shipping damage, a defective or incorrect item, or a missing item within 48 hours of delivery with clear photos and a continuous unboxing video.

Can I cancel a LuxeMia order?

Cancellation requests must be made within 24 hours of order placement. After that window, cancellation requests are not accepted. Email hello@luxemia.shop immediately with your order number.